Outlook 2003

  1. On the Tools menu, click Options.

  2. Click the Security tab.

  3. Under Download Pictures, click Change Automatic Download Settings.

  4. Clear the Don’t download pictures or other content automatically in HTML e-mail check box.

Outlook 2007

  1. On the Tools menu, click Trust Center and then click Automatic Download.

  2. Clear the Don’t download pictures automatically in HTML email messages or RSS items check box.

Outlook 2010/2013/2016

  1. Click the File tab

  2. Click Options

  3. Click Trust Center

  4. Under Microsoft Outlook Trust Center, click Trust Center Settings

  5. Clear the Don’t download pictures automatically in HTML e-mail messages or RSS items check box


  1. Click the gear icon in the top right corner of the page

  2. Select Settings

  3. On the General tab, click the Always display external images radio button

  4. Scroll to the bottom of the page and click Save Changes


  1. Click on Tools from the menu bar and select Options

  2. Click on the Advanced icon in the Options window

  3. In the General tab, click on the Config Editor button

  4. Type mailnews.message_display.disable_remote_image in the search box at the top of the about:config window. Doing so will automatically take you to the setting.

  5. Double-click on the setting to change its value from true to false. The status will change from default to user defined. Click on the X to exit.

Mac Mail

  1. Select Preferences

  2. Click on Viewing

  3. Place a checkmark for Display remote images in email

  4. Click Save


  1. Select the My Settings icon

  2. From the Settings menu on the left, select Mail > Contacts > Calendars

  3. On the right it will say Mail. Go to Load Remote Images and move the bar to the ON setting.

Did this answer your question?